
- Managed the EXL Service, Cape Town Logistics Department from 2018 – 2023.
- Established the Logistics Department in Cape Town and George single-handedly.
- Liaised regularly with International Logistics Department HQ.
- Managed the CT (11) and George teams (5) to facilitate the logistics process.
- Developed and initiated the Transport Process Policy.
- Oversaw the Invoice and Validating Process related to billing.
- Managed employee growth from 400 – 3400 passengers during this period.
- Planned employee transport for all departments and international clients.
- Oversaw 24/7 transport as per the different client time zones.
- Managed 3 transport vendor companies as well as driver and vehicle compliances.
- Managed and enforced the Transport Compliance Regulations as per policy.
- Maintaining Service Level Agreement for vendors.
- Created efficient format for schedules, defects and other related documentation.
- Manged and dealt with real time incidents and challenges.
- Managing Critical & Emergency Case Scenarios.


BUSINESS REGISTRATION Number: 2024 / 465347 / 07








